We accept credit cards. Credit card payments may be split into up to 12 installments, with the first 2 installments interest-free, subject to the card issuer’s terms.
Shipping costs are automatically calculated at checkout, based on the order value and delivery address.
At this time, free shipping is not available.
We work with trusted and reliable carriers. Once your order has been shipped, you will receive a tracking code to monitor the delivery.
We ship throughout Brazil, including residential, commercial, and alternative addresses.
All of our jewelry is made to order, ensuring exclusivity and high quality.
Production may take up to 15 business days before shipping.
Exchange or return requests must be made within 15 days of receiving the product.
Items must be unused, in perfect condition, and returned in their original packaging.
Please contact us immediately at [email protected].
After evaluation, we will arrange a replacement at no additional cost, when applicable.
Orders may be canceled before shipment.
Once the order has been shipped, the exchange or return policy applies.
Yes. We offer customization options for selected models and materials.
Please contact us to confirm availability, timelines, and pricing.
Yes. All pieces include a 12-month warranty covering manufacturing defects only.
Once your order is shipped, the tracking code will be sent by email or WhatsApp, allowing you to follow the delivery in real time.
Yes. Our team is available to assist with maintenance, cleaning, resizing, and general care of your jewelry.
